M21 Consultancy Ltd ("M21", "we", "us", "our") is a digital marketing consultancy registered in England and Wales. We are registered with the Information Commissioner's Office (ICO). Our registered address and company number will be provided upon request.
We collect personal data in the following ways:
We use your personal data for the following purposes:
Our lawful basis for processing is: contract performance (for client work), legitimate interests (for enquiry responses), and consent (for marketing communications).
We do not sell your personal data. We share data only with:
All third-party processors we use are GDPR-compliant and subject to data processing agreements.
Under UK GDPR, you have the right to:
We retain personal data for as long as necessary to fulfil the purposes for which it was collected:
To exercise your rights or ask questions about how we handle your data, contact us at contact@m21growth.co.uk or write to M21 Consultancy Ltd, 6 Lakefield Road, London, England, N22 6RR. We will respond within 30 days.
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Our website uses the following types of cookies:
You can control and delete cookies through your browser settings. Disabling certain cookies may affect website functionality. Most browsers allow you to refuse all cookies or accept only first-party cookies.
We may update this Cookie Policy as our use of cookies changes. We'll notify you of significant changes via a cookie consent banner on your next visit.
Contact us at contact@m21growth.co.uk with any questions about how we use cookies.
These Terms of Service ("Terms") govern your use of M21 Consultancy Ltd's website and services. By engaging our services or using our website, you agree to these Terms. If you do not agree, please do not use our services.
M21 Consultancy Ltd provides digital marketing services including but not limited to: website design and development, search engine optimisation, paid advertising management, social media management, email marketing, brand identity, content creation, and virtual receptionist services.
The specific services to be provided, deliverables, timelines, and fees will be set out in a separate Statement of Work or Service Agreement signed by both parties.
Upon full payment, all creative work produced by M21 on your behalf (websites, brand assets, copy, creative) becomes your property. M21 retains the right to display completed work in our portfolio unless otherwise agreed in writing.
M21's own methodologies, templates, systems, and processes remain our intellectual property.
Both parties agree to keep confidential any information shared in the course of the engagement that is not publicly available. This obligation survives the termination of the agreement.
M21's liability to you is limited to the total fees paid in the three months preceding any claim. We are not liable for indirect, consequential, or loss-of-profit damages. We do not guarantee specific rankings, conversion rates, or revenue outcomes, though we commit to best-practice execution of all agreed services.
Either party may terminate the agreement with 30 days' written notice after the initial contract period. M21 may terminate immediately for non-payment, breach of these Terms, or conduct that damages our reputation.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these Terms, contact us at contact@m21growth.co.uk. These Terms should be read alongside any specific Service Agreement or Statement of Work.
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